Kingsley Lighton Limited Credit Broking Services
This document sets out how we will deal with you in the provision of services for Credit Broking Kingsley Lighton Limited is authorised and regulated by the Financial Conduct Authority (FCA).
We will at all times act in your best interests, we will source loans from the market that are suitable to the requirements you disclose to us. When the preferred option has been identified we will provide you with information about the loan and the provider of this to ensure you understand your responsibilities and commitments, before proceeding.
The Financial Conduct Authority requires us to advise that where transactions with clients are classed as regulated by the Consumer Credit Act of 1974 that a pre-contract information document is provided by the lender giving details of the transaction along with pre-contract explanation documents.
Fees and Commissions
Vector Professions Finance do not charge you directly any fees or request any payment from you for arranging a transaction. Our commission is received directly from the lender on a basis that is in line with standard industry practice and FCA requirements.
Our panel of lenders is made up of well known reputable institutions all of whom are regulated by the Financial Conduct Authority.
Our aim is to provide you with a professional and confidential service that delivers the highest possible standards. However, there may be occasions where you feel this has not been achieved and should you wish to make a complaint about any aspect of the service we provide to you, you can do this by writing to Mr. Philip Bristow 82 St. John Street, London, EC1M 4JN, by telephoning us on 01737351084 or by email to email@example.com where we will try to resolve your concern at the earliest time possible.
A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.
We intend to rely on this document for the services we provide to you. For your own benefit and protection, you should read these terms carefully. If you do not understand any point please ask for further information.